Returns & Exchanges

At SkyFi Audio, we stand behind the quality of our vintage and high-end audio equipment with a 14-day satisfaction guarantee. If you are not completely satisfied with your purchase, we offer a straightforward return process to ensure your investment is protected.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 14 days of delivery to request a Return Merchandise Authorization (RMA) number and detailed shipping instructions.

• 2.
  Secure Professional Packaging

  Carefully pack the electronics in their original factory packaging or equivalent high-grade protective materials to prevent damage during transit.

• 3.
  Ship with Tracking

  Affix the provided shipping label or use a carrier of your choice with full insurance and tracking to ensure the item arrives safely at our facility.

• 4.
  Inspection and Refund

  Once our technicians verify the unit's condition and serial numbers, we will process your refund or exchange within 3-5 business days.